Terms & Policies

110% Price Protection If you find an item for a lower price with another company , we will refund you 110% of the difference between the lower price and our price. The following guidelines apply with the price protection plan: - Art fees and or set up fees do not apply. - Items must be available and identical (item number, color, and size). - Cannot be on an auction site, paid membership club, or ebay express. - Must be within 30 days of when the order was placed. - Each customer is permitted to apply this offer to a maximum of one item during one calendar month. Terms of Use Agreement Read This Terms of Use Agreement Before Accessing Website. Effective Date: This Terms of Use Agreement was last updated on 8/23/2007. This Terms of Use Agreement sets forth the standards of use of the ProfessionallyPersonalized.com Online Service. By using the ProfessionallyPersonalized.com website you (the “Member”) agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at the ProfessionallyPersonalized.com website. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended. Change Orders Any jobs that have been approved or “sent to press” cannot be altered or changed. If a request is made for a job to downgrade, including but not limited to turn around time, quantity, shipping method etc, before the proof is approved, a change order fee may be deducted from the refund. Turn Around Times Turnaround times begin ONLY when the following criteria have been met: • Your order has been entered, processed and transaction approved. • You have supplied your artwork for your job. • You have viewed and approved your proof and responded with “send to press," thus sending your job to press. • After approval, Quality Control personnel may stop your job as having SUSPECT ART if they believe the artwork has defects (i.e. low resolution) that will cause it to print unsatisfactorily. In this event, you will receive an email message notifying you of this, and your job will be put on hold until you re-submit and re-approve new art or send the job to press as-is. While a job is on hold in this manner, the production clock is ON HOLD. ProfessionallyPersonalized.com is not responsible for expediting your order if time is lost as a result of the customer’s failure to meet production design requirements. • If you choose to order a hard copy proof, it will be mailed the day after you approve your artwork. The time it takes for a customer to receive, sign, and return a color proof does NOT count in the production calendar. A job is considered ON HOLD until the signed proof is returned. Proof approval typically takes two days (one day transit to the customer, one day transit to return the proof to ProfessionallyPersonalized.com). Note that if a hard copy proof is ordered, it MUST be SIGNED and RETURNED before production recommences. All turn around times are based on business days. Monday through Friday and exclude all national and federal holidays. All jobs submitted into production before 6:00pm PST will begin production the following business day. ProfessionallyPersonalized.com strives to ship every job on time; however, production delays sometimes cause jobs to ship late. In the event ProfessionallyPersonalized.com ships a late job, the price difference between the requested and actual print schedule will be credited back towards the client’s account. Cancellation of a job or entire order based on turnaround time is permitted ONLY if a Customer Service Supervisor agrees to these terms in writing as a condition during order entry. If you have a time-sensitive job, please be sure to notify customer service. Hardcopy Proofs A hard copy color proof guarantees a reasonable likeness to the final printed pieces. However, it is printed on a substrate that does not match the final paper stocks or materials used in our printing process. While a hard copy color proof will visually show color, variation between the hard copy color proof and the final printed piece is to be expected. If a variation occurs due to these circumstances, the resulting printed job is considered an acceptable print performance. If you submit a job and do not request a hard copy color proof, your job(s) will be printed as is. ProfessionallyPersonalized.com will not be liable for color variation from the soft-proof. ProfessionallyPersonalized.com will make every effort to match the colors of your submitted artwork, whether your job is color critical or not. It is the customer’s responsibility to determine if the job is color critical. Art Resolution Requirements You must provide at minimum 300 dpi high resolution images suited for offset printing. ProfessionallyPersonalized.com is not liable for images printing as bitmaps as a result of the customer providing low-resolution images. Reprints Customers must notify ProfessionallyPersonalized.com within 1 business day of order delivery to report any defects discovered in the ordered product. 100% of the product should be returned to ProfessionallyPersonalized.com at the customer's expense within 5 business days from the date of delivery. Should the claim be approved by ProfessionallyPersonalized.com, a reprint at no cost will be shipped to the customer using the original shipping method. Refunds and Cancellations All sales are final. No refunds are available on orders unless art files have NOT been submitted to the site, submitted to customer service or sent to press. On jobs that meet the above criteria, a $15 processing fee will be charged for each job cancellation. On jobs that meet the above criteria, you must contact ProfessionallyPersonalized.com within 30 days to request your refund. Any refund requests approved after 30 days will be issued as a credit toward the next order. Marketing Promotions and Discount Codes Please note that all prices and specifications are subject to change without notice. Check www.ProfessionallyPersonalized.com for updated online advertised prices. Qualifying purchases should be placed online or via telephone and paid in full before the promotion expiration time. Offers are not valid for previous purchases. Promotions or credits cannot be combined. Shipping ProfessionallyPersonalized.com ships all jobs via the best means for your particular order. Once a package has shipped, ProfessionallyPersonalized.com will not be responsible for late or damaged packages. Delivery dates are not guaranteed and may include extra transit time in case of unforeseen delays. No refund on shipping charges will be made on any job once it has shipped. Email Notifications By creating an account or ordering products from ProfessionallyPersonalized.com you agree to receive various emails from ProfessionallyPersonalized.com pursuant to our privacy policy. Email Job Status Notifications are sent in regards to job status changes, job shipment, job related warnings such as delays or art issues. Periodic newsletters, product specials, one-time sales, new coupons and time-sensitive offers are also sent pursuant to our privacy policy and Member opt-in or opt-out requests. If you wish to be removed from the special offer emails please contact customer service. Transfer of Title The customer agrees that the shipping terms for all printed Products are FOB shipping point and ownership transfers to the customer upon shipment. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. For any Product that is to be provided to the customer in an electronic format, the customer agrees that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to the customer or (b) at the time we transmit a notification to the customer that the Product is available for downloading from the Site. Disclaimer of Warranties The site is provided by ProfessionallyPersonalized.com on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, ProfessionallyPersonalized.com makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. ProfessionallyPersonalized.com shall have no liability for any interruptions in the use of this Website. ProfessionallyPersonalized.com disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties; therefore the above-referenced exclusion may not be applicable. Limitation of Liability ProfessionallyPersonalized.com SHALL NOT be liable for any damages whatsoever, and in particular ProfessionallyPersonalized.com shall not be liable for any special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to this web site or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if ProfessionallyPersonalized.com has been advised of the possibility of such damages. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS ARE NOT APPLICABLE. Indemnification Member agrees to indemnify and hold ProfessionallyPersonalized.com, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Member’s use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member’s computer, of any intellectual property or any other right of any person or entity. Right to Refuse Service ProfessionallyPersonalized.com reserves the right to cancel or otherwise refuse to print jobs it deems are obscene or offensive, including but not limited to pornographic materials. ProfessionallyPersonalized.com reserves the right to charge the customer for services rendered up to the point that the job was cancelled. Modifications and Interruption to Service ProfessionallyPersonalized.com reserves the right to modify or discontinue the Service with or without notice to the Member. ProfessionallyPersonalized.com shall not be liable to Member or any third party should ProfessionallyPersonalized.com exercise its right to modify or discontinue the Service. Member acknowledges and accepts that ProfessionallyPersonalized.com does not guarantee continuous, uninterrupted access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control. Third-Party Sites Our website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Members to review said privacy policies of third-parties’ sites. Disclaimer Regarding Accuracy of Vendor Information Product specifications and other information have either been provided by the Vendors or collected from publicly available sources. While ProfessionallyPersonalized.com makes every effort to ensure that the information on this website is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this website. ProfessionallyPersonalized.com makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any Vendor shall be at your own risk. Compliance with Laws Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation. Copyright and Trademark Information All content included or available on this site, including but not limited to site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2007 Professionally Personalized with all rights reserved, or is the property of Professionally Personalized and/or third parties and is protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Professionally Personalized is strictly prohibited. Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Professionally Personalized. ProfessionallyPersonalized.com is a proprietary mark of Professionally Personalized. Professionally Personalized’s trademarks may not be used in connection with any product or service that is not provided by Professionally Personalized, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Professionally Personalized or ProfessionallyPersonalized.com. All other trademarks displayed on ProfessionallyPersonalized.com’s website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with ProfessionallyPersonalized.com. Notification of Claimed Copyright Infringement Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, ProfessionallyPersonalized.com designates the following individual as its agent for receipt of notifications of claimed copyright infringement. Professionally Personalized 7345 S Durango Dr STE 107-143 Las Vegas, NV 89113 P:702-837-5962 F:702-837-5973 sales@professionallypersonalized.com Botnets ProfessionallyPersonalized.com retains the right, at our sole discretion, to terminate any accounts involved with botnets and related activities. If any hostnames are used as command and control points for botnets, ProfessionallyPersonalized.com reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion. Other Terms If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by ProfessionallyPersonalized.com, in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Member. Member agrees that by accepting this Terms of Use Agreement, Member is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement.